Telehealth Consultations

Book a Telehealth consultation NOW by contacting us

Contact Jubilee on (02) 9540 9400 or via email office@jubileesportsphysio.com.au.

Appointments can be flexible and outside normal trading hours.

At Jubilee our doors are still open for business, but if you can’t come to us, we can come to you through Telehealth, Jubilee’s new “Virtual Physio” service. This will allow all clients to continue treatment with their physiotherapist of choice, and stay on the road to recovery.

Even before the impact of COVID-19, there has been a growing consumer demand for access to video consultation services provided by physiotherapists. There is now evidence that shows video consultations are cost effective, safe and well-received by patients – especially by those living in rural and remote areas, or who have other forms of access issues due to age or disability.

Unfortunately, not all private health insurers provide a rebate for physiotherapy services currently delivered via video consultation, but this is likely to change with growing pressure especially in response to COVID-19.

Our Telehealth consultations will deliver the same exceptional level of care as our in-clinic service offerings, where our experienced team of physiotherapists assess your condition and develop a tailored treatment plan designed to get you moving.

Given the impact the COVID-19 virus is having on people, we are offering a discounted fee schedule for Telehealth consultations to ensure our clients don’t fall behind in their treatments and rehabilitation progress.

To schedule a Telehealth consultation with one of our physiotherapists, contact Jubilee by phone or email our office at office@jubileesportsphysio.com.au.

Telehealth FAQs

In our experience, we can successfully treat most conditions using Telehealth physiotherapy. Conditions include musculoskeletal, post-operative, educational and exercise-based rehabilitation programs.

There is also a significant quantity of physiotherapy research comparing face-to-face versus Telehealth, which indicates that Telehealth outcomes are comparable or, in some cases, more effective.

We will email you a pre-appointment checklist to complete and send back to us. Your physiotherapist will review information to confirm your suitability to a Telehealth physiotherapy consultation.

You will then be contacted by our friendly staff to complete payment conveniently over the phone.

Once payment is completed you will receive an email confirming your appointment details, including a secure link for your Telehealth consultation.

Jubilee will email you a secure log-in link to access your appointment.

Please dress so that you can comfortably exercise and your physiotherapist can see the injury region. Back pain, for example, is best treated wearing a shirt and shorts combination. Shorts for legs. Sleeveless shirts for the upper limb.

Please set up your laptop or computer on a sturdy level surface, ideally with the camera at eye height so we can talk to you initially. A reasonably well-lit room works well. Plus, if you have an area where you could stand or even lie down if needed to do some movements or exercise, that would be ideal.

Yes. But, in our experience, a laptop that isn’t handheld works best.

Not all private health insurers provide a rebate for physiotherapy services currently delivered via video consultation, but this is likely to change with growing pressure especially in response to COVID-19.

Currently, most insurance companies or government departments such as DVA, Medicare and Workcover do not offer coverage for TeleHealth. However, with the increase in TeleHealth during the COVID-19 epidemic, this space is changing rapidly.

As with in-clinic appointments, your physiotherapist may or may not recommend a follow-up consultation dependent on your injury or condition. The purpose of a review consultation includes the evaluation of the effectiveness of the prescribed exercises and advice from the previous consultation. Your review consultation will include a re-assessment of your key signs and symptoms, modification or exercise progression, and resetting of your treatment goals going forwards.

Hi, would you like to chat with one of our physios?

Please provide your contact details and one of our experienced physiotherapists will give you a free, no obligation call to assist you with your query. 

m mooney
m mooney
04:59 09 Jul 24
Julie Dimevski
Julie Dimevski
08:04 26 Jun 24
Kieran and the team have provided great customer service during my daughters recovery. They show care, and are supportive. He has been open and transparent, and positive. Thanks Kieran and team.
Tim merchant
Tim merchant
06:42 23 Apr 24
Really inviting staff, always ready to help. They know what they are talking about and facilites are wonderful.
Ashley Williams
Ashley Williams
10:55 03 Apr 24
best in the business the team here are the very best at their jobs
G G
G G
16:52 05 Mar 24
I came to Jubilee Sports Physio for help on how to exersise and get fit without injuring myself constantly.During my initial consultation Michael said, I was standing wrong, sitting wrong and exersises I did were not suitable for my body.After four sessions, 15 minutes of daily exercises in between and I can go on hikes, lift weights and feel many years younger.I now have the life I want and very grateful to Jubilee Sports Physio, for their professionalism from booking, greeting and being able to do all I want physically.I highly recommend Jubilee Sports
Lara Mangelli
Lara Mangelli
08:56 18 Dec 23
I would like to express my sincere appreciation for the exceptional care provided by Michael and James for attending to my son, both before and after his shoulder reconstruction. Michael and James' combination of kindness and professionalism played an important role in helping my son navigate through what was his first significant life challenge.They both demonstrated an unwavering commitment to my son's well-being, providing not only expert physiotherapy but also a level of compassionate support that went above and beyond.Thank you Jubilee team for your outstanding commitment to patient care. It's reassuring to know that professionals like Michael and James are dedicated to not just addressing physical challenges but also fostering a supportive and empathetic environment for individuals facing health setbacks. The receptions ladies were kind and helpful too.
Judith Gifford
Judith Gifford
06:00 18 Dec 23
Over a period of 4 years my husband and I have had the expertise and professionalism of Michael Gabriel and staff at Jubilee Sports Physiotherapy Each of our ageing conditions required commitment to exercises to improve. When the conditions were clearly explained we gained confidence and understanding of realistic outcomes. We feel very fortunate for all of our treatments..and highly recommend Michael and staff.
Georgia Manos
Georgia Manos
12:08 13 Dec 23
The whole Jubilee team is fantastic. They are professional, knowledgeable and have always gotten me back playing football as quick as possible!
Jordan Figon
Jordan Figon
06:36 13 Dec 23
The team at Jubilee have been looking after me for over 15 years. Specially Michael with the help of Kieran. They have rehabbed me through 4 major surgeries as well as long standing injuries. It is because of these guys, I am able to still be involved in the game I love, stretching my career out as long as possible. In addition, my whole family is part of the Jubilee family
David Washington
David Washington
05:02 13 Dec 23
I have relied on Michael Gabriel for my physiotherapy needs for a number of years now. His professional work has allowed me to continue to chase the love I have for outdoors recreation.
Luke Payne
Luke Payne
22:05 12 Dec 23
Michael and his team are the best. So professional and knowledgeable and have kept me moving for years.
Diane sutton
Diane sutton
21:58 12 Dec 23
I have been a patient of Jubilee Sports Physio for many years, being treated for various injuries & chronic conditions. Michael’s diagnostic skills are excellent. I can highly recommend this practice for their care, proficiency & friendliness.
Nicole Simpson
Nicole Simpson
10:53 12 Dec 23
Micheal has helped over the years to heal and help with my injuries.. The entire team gives a five star help. I can’t praise them enough…Thank you so much
Judy Andrews
Judy Andrews
10:26 12 Dec 23
Michael has treated me on a number of occasions. He is very professional and very easy to talk to. He obviously knows his stuff and never fails to set you on the right path with his treatments
BERGE GABO
BERGE GABO
09:28 12 Dec 23
"I have been going to Jubilee Physiotherapy for many years.Very professional from the receptionists to the principal Physioswith lots of experience and straight to the point thatsave time and money"
Corinne Favaloro
Corinne Favaloro
04:09 02 Nov 23
I have been attending Jubilee physio, on and off, for many years.In fact three generations of my family are presently receiving treatment there. I have had several of the physiotherapist at Jubilee work on different problems and have found them all to be professional, knowledgeable and very caring in their treatment.
Nicole Di noia
Nicole Di noia
22:19 01 Nov 23
Thorough, professional and passionate team of physiotherapists.
Steve Chidgey
Steve Chidgey
02:04 04 Jul 23
The the treatment I received for injury was first class. Caring, knowledgeable and highly professional. The electronic home exercising provided to me showed me the required exercises so I was not let to a piece of papers directing me. Loved the app. This physio is the best I have used. Highly recommended.
Margaret Peace
Margaret Peace
01:29 01 Jul 23
I have attended Jubilee Physiotherapy for many years and have always had a positive experience. The staff are professional and knowledgeable. I always feel comfortable and safe in their care.My therapist, Samuel Leslie, knew exactly how to treat my new neck issue. As a result, I have made a very good recovery.
Angelina Mastoris
Angelina Mastoris
23:09 01 Mar 23
The guys at Jubilee are amazing! Been going for a couple years and each time I’ve had a great experience. Massive shout out and thanks to our team Physio Sam for helping me with my rehab and recovery. He’s helped improve my overall game and has made me stronger than before. He’s a legend. Would highly recommend, overall fantastic experience!
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Hi, would you like to chat with one of our physios?

Please provide your contact details and one of our experienced physiotherapists will give you a free, no obligation call to assist you with your query.